****** - Verified Buyer
4.5
Love love love this desk! I used it as a nail desk for my in home nail studio. There is so much room for storage, and the quality is amazing. I love the wood finish. God forbid something happens to this, I would definitely buy again. It wasn’t that bad assembling, could of used better instructions as always with furniture on here but other than that easy peasy. Will definitely recommend!Like the title says, this thing is awful to build. It uses cam locks instead of screwing stuff in half the time. Half this thing is held together just with wooden rods that don't secure in. The directions are unclear pictures, and it has you built it from the bottom up, so by the time you get to the top it's an absolute monstrosity to finish. If you make a mistake, good luck buddy, taking anything back apart is a horrible no good very bad day. The finished product is great. The leg room is wonderful, it functions well, but oh my goodness it's almost not worth it just because of the building process.desk is more on form and aesthetics over function, drawer width is too narrow to fit a regular size folder, wasted space on shelves under main desk because the support bars are not practically situated so they obstruct the ease of use for the shelvesBeautiful desk! It took me about 3 hours to assemble (by myself). The directions are pretty easy. The only thing I had a problem with were the silver columns. There's a long headless bolt with a capnut that you screw on. If you screw the capnut all the way on, the bolt isn't long enough to screw into the bottom part of the top desk piece. I inserted a small amount of tissue into the bottom of of the capnut so the screw was longer and that worked perfectly. The desk is really more espresso with black streaks than black. What impressed me most was the costumer service. I thought one of the pieces was cracked and the seller offered to send out a new piece or give me a discount if I wanted to keep it. It turned out to be glue that easily came off so none of that was necessary. Awesome experience!Overall, the desk is good. The problem I have is the bottom drawer is too small for my need. Prior to ordering the desk, I read the reviews and questions. One question was, is the bottom drawer able to hold hanging file folders? A representative from the company replied yes, but I disagree. I have to lay my folders down in the drawer, and there isn’t enough room for them to lay flat.The desk was easy to assemble once I read all the instructions. I had an issue at first with the desk I received, I had two pieces that were labeled incorrectly therefore prevented me from assembling the desk. I called customer support, on a Sunday and yes, I was actually able to talk to a human being. They didn’t have any replacement parts in stock so they just sent me a whole replacement desk free of charge! And I didn’t have to send back the first desk either. Very happy customer here.I NEVER LEAVE REVIEWS. (But I thank God for people that do). The desk is very nice and sturdy. THE INSTRUCTIONS SUCKED. And the pieces themselves were missing holes. I LITERALLY had to take my drill and make holes where there should of been holes but weren’t. That added hours to the assembly time AND forced me to damage the desk. I was well into the assembly when I realized and didn’t want to go thru the hassle of taking it apart and repackaging it to return it. Worse experience ever. It came out great but only thanks to my own ingenuity. I will rethink buying furniture online in the future.
